Privacy Policy

Last Updated: October 5, 2025

Location: Japan, 〒151-0053 Tokyo, Shibuya, Yoyogi, 5 Chome−23−7 ヒルズ参宮橋

Introduction

At Sound Wave, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), and are dedicated to maintaining the highest standards of data privacy and security.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request information about our services
  • Book studio sessions or engage our production services
  • Subscribe to our newsletters or promotional communications
  • Enroll in our music education programs

This information may include your name, email address, phone number, payment information, and details about your project requirements.

Usage Data

We automatically collect certain information when you visit our website, including:

  • IP address and device information
  • Browser type and operating system
  • Pages viewed and time spent on each page
  • Referring website and search terms used

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please refer to our Cookie Policy.

How We Use Your Information

Service Delivery

To provide and manage our music production, sound design, and educational services, including processing bookings and communicating about your projects

Communication

To respond to your inquiries, send service updates, and provide customer support

Website Improvement

To analyze usage patterns, optimize website performance, and enhance user experience

Marketing Communications

To send newsletters, promotional offers, and information about our services (with your consent, where required)

Legal Compliance

To comply with legal obligations, prevent fraud, and protect our rights and the safety of our users

Legal Basis for Processing

Under GDPR and applicable data protection laws, we process your personal information based on the following legal grounds:

Consent

You have given explicit permission for processing your data for specific purposes

Contract Performance

Processing is necessary to fulfill our contractual obligations to you

Legitimate Interests

We have legitimate business interests that do not override your privacy rights

Legal Obligation

We are required by law to process certain information

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:

Service Providers

We work with third-party vendors who assist with website hosting, payment processing, email delivery, and analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process, or to protect our rights and property.

Business Transfers

If Sound Wave is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication protocols
Employee training on data protection practices
Secure backup and disaster recovery procedures
Monitoring for suspicious activity and breaches

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain robust protections.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Under GDPR and Data Protection Laws, You Have the Right To:

Access your personal data
Rectify inaccurate information
Request data erasure
Restrict processing of your data
Object to data processing
Request data portability
Withdraw consent at any time
Lodge a complaint with authorities

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

  • The nature of the information and the purposes for which it was collected
  • Legal, accounting, or regulatory requirements
  • The existence of ongoing business relationships
  • Dispute resolution and legal defense needs

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention procedures.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Address

Japan, 〒151-0053 Tokyo, Shibuya, Yoyogi, 5 Chome−23−7 ヒルズ参宮橋

Phone

+81 80-3314-1945

Email

info@domain.com